Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 6, 2025
Introduction
ProjectDocsEngine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered documentation generation service.
Information We Collect
Account Information
- Email address (required for account creation)
- Password (encrypted and never stored in plain text)
- Account preferences and settings
Project Data
- Project names and descriptions
- Technical specifications you provide
- Generated documentation content
- Command mode queries and interactions
Usage Information
- Credit usage and transaction history
- Feature usage patterns
- Login timestamps and session data
Payment Information
- Subscription status and plan details
- PayPal transaction IDs (we do NOT store credit card details)
- Billing history
How We Use Your Information
We use the information we collect to:
- Provide and maintain our documentation generation service
- Process your project information to generate relevant documentation
- Manage your account and provide customer support
- Process payments and manage subscriptions
- Send service-related emails (e.g., generation completion notifications)
- Improve our service and develop new features
- Ensure compliance with our Terms of Service
- Protect against fraudulent or illegal activity
AI Processing and Third-Party Services
Important: To generate your documentation, we send project details to third-party AI services.
What we send to AI services:
- Project descriptions and technical requirements
- Feature specifications and architecture details
- Command mode queries
What we NEVER send:
- Your email address or account information
- Any personally identifiable information
- Payment or billing details
- Login credentials
We have carefully selected AI service providers that maintain high security standards. Your project data is processed solely for generating documentation and is not used to train AI models.
Data Storage and Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using HTTPS/TLS
- Passwords are hashed using bcrypt algorithm
- Database access is restricted and monitored
- Regular security audits and updates
- Secure cloud infrastructure with Supabase
- Row Level Security (RLS) policies ensure data isolation
Your project data is stored on secure servers and is only accessible by you through your authenticated account.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- AI Processing: Project details (not personal info) are sent to AI services for documentation generation
- Payment Processing: Basic information shared with PayPal for transaction processing
- Email Service: Email address shared with Brevo for sending service notifications
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale (with notice)
Your Rights and Choices
You have the following rights regarding your information:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and associated data
- Export: Download your project documentation at any time
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@projectdocsengine.com
Data Retention
We retain your information for as long as necessary to provide our services:
- Active account data is retained while your account is active
- Project data is retained until you delete it or close your account
- Deleted project data is permanently removed within 30 days
- Transaction records are kept for 7 years for tax purposes
- After account closure, all personal data is deleted within 90 days
Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of information to countries outside of your country of residence.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@projectdocsengine.com
Support: support@projectdocsengine.com